January 9, 2011 17:49
Did you ever think there would be such a thing as a cool whiteboard? What about a cool, cheap whiteboard? No more hundreds of bucks for a whiteboard.
I was reading a bit ago in Inc Magazine and came across a new white board idea from WhiteyBoard.com. Very, very cool idea and the next time I need a white board space.
Just when you thought whiteboards couldn't get any better!
November 18, 2010 15:29
As you can tell from a previous post InteractRV, a RV dealer website design company I co-founded in 2001, was taking a thrashing from a competitor. After taking some time to think it through we on the Leadership Team decided that it was in our best interest just to keep our heads down and stick to the stuff that we do for our clients.
One of our folks was doing some training with a new client this morning and the conversation came up regarding why they ultimately chose to use our services vs a particular competitor. It was encouraging to hear that our core values and unique selling proposition to our clients made it through the vetting process and others did not. They had been down the 'too good to be true' road before and it didn't make sense to them when every time they spoke with the competitor everything was 'free' and over time so many things had been promised the competitor couldn't keep it all straight.
As always, the challenge for us is to be true to our core values and USP. Maybe sometime I'll share all what they are but I will tell you they keep us in line with our decision making, with our communication and promises to our clients, and they don't come wiithout sacrifice.
At our annual fall company meeting last week it was great to review and plan with a committed, talented group of team members. All sharing the same values and dedication to being true to who we are and what we do ... provide products products that get results and back it up with the best service we can.
October 18, 2010 22:41
Has it ever happened to you? In an effort to make themselves look 'good' they just plain make stuff up that isn't true?
It's an interesting feeling when it does happen. Frankly, it creates all kinds of wild thoughts in your head. You've worked hard and been honest with your customers. The vast majority of them have experienced real benefit from your efforts.
Yet, someone is out there making you look bad by telling half-truths and twisting the facts, acting more like a politician than a business person.
It happened to us at InteractRV recently. One of our competitors is doing exactly that. Taking some truths about other competitors and using blanket statements to make it 'appear' that all web service providers to the RV industry are just all bad apples.
Afer initially being mad I began to look at the facts themselves. We are honest with our clients. We are fair with the costs and services we provide to them. At the end of the day no matter what is said about us we know that we had integrity and were committed to the success of our clients.
I doubt we'll try to take any proactive action to form a rebuttle to their politicking but rather when the question comes up ... why should we do business with InteractRV vs B company we'll simply point to the facts and let those dealers make the decision for themselves.
September 29, 2010 23:58
Getting ready to get some shut eye but thought I'd share a bit about some pretty cool folks that I spent the day with.
You know how you wonder at different times in life if what you are doing each day is making the difference in someone elses life? I mean really making a difference?
The folks at Vantage Mobility in Phoenix don't have to wonder very much at all if what they do makes a difference. The folks at VMI are innovative manufacturers of wheelchair accessible vans. They've given me the privilege of helping them with their new website and Internet marketing initiatives and I was both impressed and encouraged by their genuine desire to sincerely help folks and the difference their products make in the lives of folks that find themselves needing a handicap accessible vehicle.
Looking forward to getting the project going and working more with these folks.
September 13, 2010 15:53
Just got back from the NATDA show in Louisville, KY at the KEC.
What a fantastic weekend. Did some educational seminars, exhibited with InteractTrailer our trailer dealer website design company.
The best part of the show was the people. Getting to learn more and more about the uniqueness of the industry and where everyone is needing help with their websites and Internet marketing.
I received some great feedback on how the educational seminars I presented were very helpful. Just wish there was more time to share more valuable things. I appreciate the folks at NATDA and Chad from Rainmaker Software (trailer dealer dms software) for giving me the opportunity to share.
Looking forward to spending more time with specialty trailer dealers and learning their business to help them be successful. Take a look at how to listen to the seminars at the NATDA Trade Show.
Until next time...